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Human Factors in Accident and Incident Investigations

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04 December 2019 - 05 December 2019

Other available dates: email us to book

3 - 4 February 2020


It is estimated that as much as 90% of incidents involve Human Factors causes.  For those wishing to improve human performance, personal safety, management systems and loss control, effective A photo of a train on its side following an accidentinvestigation of the Human Factors within accidents and incidents is an essential part of achieving this aim.  The lessons to be learnt from investigating accidents provides the insights needed to make effective improvements.  Effective accident investigation identifies critical issues using the minimum of resources possible, and results in changes being implemented which reduce the risk of similar accidents happening again, for an appropriate cost.  This is a big challenge, and this course aims to help delegates find ways of achieving effective accident investigation within their own organisational context.

This course is designed to give participants an impartial and pragmatic understanding (and experience) of some of the techniques that are available for investigating Human Factors issues.

Because of its role as HSE's scientific centre for accident and incident investigation, and because of its strong theoretical as well as extensive practical experience in this area, HSL is uniquely placed to provide a balanced appreciation of the very wide range of different approaches and techniques that are employed across various sectors.

What will the course cover?CPD Certified

  • Essential background understanding for accident investigation
  • Basic principles of a range of accident / incident investigation techniques to identify causal and contributory factors
  • Practical exercises in investigation
  • Understanding human performance failure


Who should attend?

This course is aimed at those relatively new to accident investigation and human factors or wish to consolidate their medium level of competence and to share experience and learning with others from a range of organisations and sectors.  Safety managers, operations managers, quality assurance professionals, equipment and design specialists, safety advisors and safety specialists, hazard analysts, regulators, inspectors and human factors advisors who are relatively new to the role or would like an opportunity to refresh their competence.


The course will be run at the HSL laboratory in the spa town of Buxton. Buxton is in the heart of the Peak District and has good links to mainline train stations and Manchester International Airport.

Details of hotels in the Buxton area can be found at


The cost of this two-day course is £1,325 per person (to include course notes, lunches and dinner on the first night).

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Please note the invoice option is not available within 4 weeks of the course date, or for overseas customers.  If you are selecting the invoice option for payment, it will be mandatory to input a purchase order/reference number as we are unable to process booking forms without this.

For further dates and additional information email: or contact the Training and Events Team at HSE directly on +44 (0)203 028 3704.

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Related Information


Behaviour Change

Human Reliability Assessment (HEART)

Relevant Publications

HSG48:  Reducing Error And Influencing Behaviour

Contact Details

Training & Conferences Unit
Harpur Hill
Buxton, Derbyshire
SK17 9JN

T: +44 (0)1298 218806